Privacy Policy

All Trade Property Services (ABN 92 697 215 428) respects your privacy. This policy explains what personal information we collect through this website and when you contact us, how we use it, and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles.

What we collect

When you request a quote, send a work order or contact us, we may collect:

• your name, phone number and email address;
• the property address and details of the work required;
• whether you are a property manager or agency;
• any photos, work orders or documents you attach; and
• basic technical information such as your IP address, used to prevent spam and abuse.

How we use it

We use your information to respond to your enquiry, prepare quotes, schedule and complete work, arrange property access, send completion details and invoices, and keep records of the work we do. We do not sell your personal information.

Who we share it with

We only share your information where needed to do the job, including with:

• tradespeople we engage to complete your work;
• service providers that run this website and our email (for example website hosting, email delivery, and address look-up services such as Google Maps); and
• anyone we are required to share it with by law.

Some of these providers may store data outside Australia. We take reasonable steps to make sure they protect it.

Security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as we need it for our business and legal record-keeping obligations.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by emailing info@alltradepropertyservices.com.au or calling 0452 572 713. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The latest version will always be on this page.